Last night I received a weird phone call, from a number I didn’t recognized.  I answered it and no one responded back so I hung up.   Didn’t look at my phone until my husband said “Your phone is doing something weird”.   I had what I’ll consider the equivalent of the Windows Blue Screen of Death, but it was the Blackberry OS and it was a White Screen of Death….with the never ending spinning hourglass (WSOD w/NESH).

昨晚，我接到一个陌生的电话，来自一个我不认识的号码。 我回答了，没有人回复，所以我挂了。 直到我丈夫说“您的电话做得很奇怪”之前，我才看我的电话。 我拥有与Windows蓝屏死机相当的功能，但它是Blackberry OS，却是白屏死机……。它的旋转沙漏永无止境（WSOD w / NESH）。

In the past I’ve removed the battery from my phone left it out for a few minutes and then reinserted it in and all was well.   Well, I removed the battery, put it back in the phone and then just went to bed assuming all would be fine when I woke up.  However, this was not the case.  When I woke up I still had the WSOD w/ NESH.

过去，我已从手机中取出电池，将其搁置几分钟后再重新插入，一切都很好。 好吧，我取出电池，放回手机中，然后睡着了，假设我醒来没事。 但是，事实并非如此。 当我醒来时，我仍然拥有带NESH的WSOD。

So to the internet I went and did some research.    I was able to fix the problem and I will tell you how!

因此，我去了互联网并做了一些研究。 我能够解决问题，我将告诉您如何！

First there are three things you can try if for some reason your Blackberry is just frozen.  1. Press down the ALT+RIGHT SHIFT(CAP)+DELETE, and this will reboot the Blackberry, much like CNTRL+ALT+DEL does in Windows!  2.  Press those same keys down two times in a row, sometimes this does the trick.  3.  Then when all else fails pull the battery out and leave it out for about a minute.

首先，如果黑莓由于某种原因被冻结，您可以尝试三种方法。 1.按下ALT +右SHIFT（CAP）+ DELETE，这将重新启动Blackberry，就像Windows中的CNTRL + ALT + DEL一样！ 2.连续两次按下相同的键，有时可以达到目的。 3.然后，当所有其他方法均失败时，将电池拉出并放置约一分钟。

However in my case, my Blackberry OS was corrupt,  I concluded this from many articles that I read.  Only do this if nothing else is working on your phone and if you have a backup of your information.  If you don’t have a backup be prepared to lose all your data!  I highly recommend going to the Crackberry website for help  .   So, I had to find a new copy of the Blackberry OS for my older Blackberry Curve from Verizon.   When I used the search feature through Verizon Wireless’s website all I got with every search were PDFs.   So, I decided to just Google it (exact same words in my search), and found a very helpful website that pointed me to the spot I needed to be on the Verizon website.  The web site can be found here:   . It should lead you to the correct OS for your model and service!    I followed the link to my Blackberry and downloaded it and installed it on my computer.

但是，就我而言，我的Blackberry操作系统已损坏，我从阅读的许多文章中得出了结论。 仅当手机上没有其他功能并且您的信息有备份时，才执行此操作。 如果您没有备份，请准备好丢失所有数据！ 我强烈建议访问Crackberry网站以获取帮助 。 因此，我不得不为Verizon的旧版Blackberry Curve找到一份Blackberry OS的新副本。 当我通过Verizon Wireless的网站使用搜索功能时，每次搜索都得到的都是PDF。 因此，我决定只使用Google（在搜索中使用相同的词），然后找到一个非常有用的网站，该网站将我指向需要在Verizon网站上找到的位置。 该网站位于以下位置： : 。 它会引导您找到适合您的型号和服务的正确操作系统！ 我点击了指向我的Blackberry的链接，然后下载并将其安装在我的计算机上。

I then followed the steps that I found from this Crackberry  web site video.    .   My reinstall did not go as smoothly as this video but eventually I got it to work.   I also had to reactivate my phone which if you dial *228 on the Verizon Network you can activate your phone but also if you listen and select the second option it will also update your roaming capabilities.   You should do this every so often as new cell towers are being built all the time.

然后，我按照从Crackberry网站视频中找到的步骤进行操作。 。 我的重新安装不如该视频顺利，但最终我使它正常工作。 我还必须重新激活电话，如果您在Verizon网络上拨打* 228，则可以激活电话，但是如果您收听并选择第二个选项，它也会更新您的漫游功能。 您应该经常进行此操作，因为始终都在建造新的手机信号塔。

If you have Verizon Wireless I highly recommend you download and use the free program called “Backup Assistant”.  This program will upload all of your contacts to Verizon’s web site and save them for you to download to a new phone or to a phone that you had to completely reinstall the OS on.  Update your backup’s often so that you have the most recent contact information.

如果您拥有Verizon Wireless，我强烈建议您下载并使用名为“ Backup Assistant”的免费程序。 该程序会将您的所有联系人上载到Verizon的网站，并将其保存以供您下载到新手机或必须完全重新安装OS的手机上。 经常更新备份，以便获得最新的联系信息。

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